At The Venues at The Factory, we believe that an extraordinary event experience starts long before the day itself, it begins with how you’re welcomed, heard, and cared for. Our venue may be the backdrop, but it’s our values that shape every detail, every decision, and every interaction.

We’ve built our reputation on more than just beautiful spaces. These guiding principles influence how we plan, host, and collaborate—ensuring your event feels personal, seamless, and unforgettable:

  • We Collaborate with Care

  • We Welcome and Hear Everyone

  • We Adapt and Deliver

These aren’t just words; they’re the heart of how we serve our couples, clients, and creative partners.

1. We Collaborate with Care 

The best events are built together. That’s why we take time to understand your goals, listen with intention, and create thoughtful partnerships—with clients, team members, and vendors alike. From planning to execution, we lead with care and co-create experiences that reflect you and your organizations.

2. Welcome and Hear Everyone

Love is love. Pets are family. Traditions matter. We celebrate every story with openness, warmth, and no assumptions. Our spaces—and our team—are inclusive by design. We’re proud to be ADA-accessible, LGBTQ+ affirming, and culturally curious, so you always feel seen and supported.

3. Adapt and Deliver

Plans change—we’re ready. With adaptable spaces, curated resources, and a grounded, capable team, we meet the moment with calm and confidence. Whatever curveballs come your way, we’re right there with you—steady, responsive, and all in.

Why We Have Them

These values aren’t fluff—they’re the foundation of everything we do. They shape how we communicate, how we care for our space and our people, and how we show up for every event with integrity and heart.

Whether you're planning a wedding, hosting a community gathering, or joining our team, you’ll feel the difference when values drive the experience.